Shipping & Handling Information

Shipment Arrival Dates

This table is based on orders placed before Noon CST. For orders placed after that time, please add an additional day. While we make every effort to follow the table below as much as possible, holidays, weather conditions, and unforeseen circumstances may force changes to our shipping schedule.

*During the months of November and December, shipping schedules are subject to change.

Order Date Ship Date Standard Arrival Overnight Arrival
Mon Mon Wed *Tues
Tues Tues Thurs *Wed
Wed Wed Fri *Thurs
+Wed Mon Wed *Fri
Thurs Mon Wed *Fri
+Thurs Mon Wed **Sat
Fri Mon Wed **Sat
Sat Mon Wed N/A
Sun Mon Wed N/A

+ Orders made after 12pm cst.

* Overnight Delivery charges are assessed based on package weight. This additional charge will be applied per address in addition to the regular shipping and handling charges for the package.

** An additional charge will be applied to all Saturday deliveries. This charge will be in addition to regular shipping and handling and overnight charges already assessed.

*** Packages shipped in November and December may be shipped earlier than requested to ensure holiday delivery and to accommodate carrier’s shipping schedules.

Shipping Charges

From May 1st to October 1st there will be $5.00 charge to our standard Shipping and Handling Rates to accommodate warm weather shipping requirements for perishable items.

Shipping charges are based on the dollar amount of the order per address, before any discounts. The chart below lists the charges for all applicable ship methods. Shipping & Handling Guaranteed Delivery Charges are added Per Address (48 States).

Order Amount Shipping Charge
$0.00 - $20.00$11.45
$20.01 - $40.00$13.45
$40.01 - $60.00$15.45
$60.01 - $80.00$17.45
$80.01 - $100.00$19.45
$100.01 - $120.00$22.45
$120.01 - $140.00$25.45
$140.01 - $160.00$28.45
$160.01 and Over20%

* Standard delivery time is two days after the order has shipped.

Next day air service charges are based on the table above plus a weight charge. Please call us at 1-800-537-6932 if you have any questions about these rates. The website will calculate these charges for you upon checkout.

Alaska and Hawaii add $20 per address. The site will not add this charge at the end of the order; it will be added when the order is released.

To minimize the chances of shipments sitting over the weekend in transit, our normal shipping days for standard two (2) day delivery are Monday through Wednesday.

At the current time we cannot ship to P.O. Boxes, APO/FPO Addresses, or to foreign countries, including Mexico and Canada. For any questions concerning our shipping policies, please contact customer service.

During the holiday season, orders and changes to orders must be made by December 10th. Please call us at 1-800-537-6932 with any questions on how to guarantee holiday delivery.

All website orders are acknowledged with an e-mail upon submission. Orders taken by phone, mail or fax are only acknowledged if they are over $100 in value and contain multiple ship-to addresses. If you require a receipt or need a copy of one, please contact our Customer Service Department at help@nbsmokehouse.com or call 1-800-537-6932.

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