Credit Cards & Quantity Discounts

Because we process credit cards when we receive the order, you may receive your bank charge notice before the product has been shipped.

If your order reaches $500 or more, a quantity discount is available as shown in the table below. The discount will be deducted when we release the order.

Special Quanity Sales
	Amount of Order		Discount
	$500.00 - $1000.00		4%
	$1000.01 - $1500.00		6%
	$1500.01 - $2500.00		8%
	$2500.01 - $3500.00		10%
	$3500.01 - $5000.00		12%
	over $5000.00		15%

Substitution Policy

We try to ship sizes specified by you. We reserve the right to substitute items of equal or greater value, if necessary. If a substitution is made, your satisfaction is still guaranteed or your money back.

Mail Preference Services

We occasionally make our customer list available to other carefully screened firms who offer items that might be of interest to you. This is for mailing addresses only. Your e-mail address will never be sold or given to any other company. If you prefer not to receive these mailings, please send us a note to this effect. If you prefer to e-mail us, contact us at: customerservice@nbsmokehouse.com

In your message, please include your full name. For more information, please view our Privacy Policy.

Duplicate Catalogs

If you receive more than one of our catalogs, please let us know. Send the labels from each catalog and indicate which one you'd prefer to receive. We will remove the other(s) from our files.

Gift Certificates

Too much to choose from? Don't know what they'd like? We have the solution - A New Braunfels Smokehouse Gift Certificate! Just pick the denomination of your choice and we will send your recipient a handsome gift certificate and our latest catalog. Gift certificates are redeemable through our catalog, online, or at our restaurant.